Product safety (GPSR)

Do your product pages show what the GPSR requires?

Since 13 December 2024, every product offered online in the EU must show its manufacturer, an EU contact if the maker is outside the EU, a product identifier and its safety warnings. EcoClaim checks each of your product pages and tells you what to add.

Free in every scan. No credit needed for the safety check.

What the law asks for

The General Product Safety Regulation (Regulation (EU) 2023/988) replaced the old product safety directive on 13 December 2024. Its Article 19 says that an online offer must clearly and visibly show the information a shopper would otherwise find on the product or its packaging.

That means: the manufacturer's name and postal and electronic address; when the manufacturer is outside the EU, the same details of the person responsible in the EU; something that identifies the product (a type, model or batch number, or a picture); and the warnings or safety information that come with the product, in a language the shopper understands.

It applies to online shops and marketplace sellers alike, for products placed on the EU market since 13 December 2024.

German courts already enforce it between competitors: the Regional Court of Hechingen (23 April 2026, 5 O 37/25 KfH) treated missing manufacturer details in online listings as an unfair-competition breach.

What we check on every product page

Four parts, each with a clear answer and, where something is missing, a ready-to-paste fix.

Manufacturer

Name, postal address and an email or contact form, on the product page itself (a tab or accordion counts).

EU contact

When the manufacturer is outside the EU: the EU responsible person, with an EU address and contact.

Product ID

A model, article, type or batch number, or an EAN, so the product can be identified.

Safety warnings

Whether this kind of product needs warnings (toys, candles, electrical goods…) and whether the page shows them.

Honest answers, never a false alarm

When we cannot tell, we say so. Only what is clearly absent is reported as missing.

  • Shown: The page shows it.
  • Not found / Incomplete: Clearly absent or partly missing: you get the fix to paste.
  • Separate page: Only on a linked page. Most German lawyers say it belongs on the offer itself.
  • Couldn't confirm: We could not tell, for example an address in the footer that isn't marked as the manufacturer. Not a breach.
  • Doesn't apply: Food, medicines and medical devices are outside the GPSR.

How it works

1

Add your shop

Create a free account and add your shop or your marketplace product links.

2

Run a scan

Every scan checks your green claims and, on product pages, product safety too.

3

Fix and re-check

Paste the suggested text, then re-check product safety for free.

Works on your shop and on marketplaces

Tested on real product pages from Shopify, Shopware, WooCommerce and other shop systems, and on Amazon, eBay and OTTO listings, in German, French, Spanish and Italian. On Amazon we open the product-safety panel, the way a shopper would.

What it costs

  • The product-safety check is included free in every EcoClaim scan.
  • Re-checking after you fix a page is free.
  • Start with a free account; the green-claims scan uses your scan credits as usual.

Questions

Is it enough to have the manufacturer in my legal notice?+

Usually not. The GPSR asks for the details in the offer itself. If your company address is only in the footer or the legal notice, we show "Couldn't confirm" and suggest labelling it as the manufacturer on the product page.

Can the details sit in a tab or accordion?+

Yes. Information in a tab or an accordion on the product page counts as shown. Only a link to a separate page or a PDF is reported as a risk.

Does this apply to my own brand?+

Yes. If you make the product, you are the manufacturer and your own name and addresses must appear on each product page.

Which products are not covered?+

Food, animal feed, medicines, medical devices, living plants and animals, and antiques. We mark these as "Doesn't apply".

Is this legal advice?+

No. It is an automated check of what your product pages show, so you can fix gaps quickly. For a legal opinion, ask a lawyer.